Systems, Procedures & Standards Manuals

Would your business/department/unit operate efficiently if you were taken out of the equation?

Professional Communication Training offers a range of organisational development, management and operational systems/manuals that provide stability, security and continuity that gives you peace of mind when you need to be elsewhere.

Business and operational strategies, structure, flow charts management and assessment programs that you control and manage.

Starting with a generic model we tailor and implement a system to fit your specific requirements in just a few days.

It includes operational manuals, policies & procedures development or update, management and operational flow charts

Procedures

• Equal opportunity
• Risk management
• Occ. Health & safety
• Restructuring
• Training
• Harassment
• Assessments
• Disciplinary procedures
• Complaints & grievances

Operations

• Business flowchart
• Structure/strategies
• Marketing flowchart
• Change management
• Systems manual
• Finance management
• Responsibilities